Remote Desktop Services Expert with German

A1 Bulgaria is much more than just a telecommunications company. As part of the A1 Telekom Austria Group, we drive digitalization in 7 countries with innovative solutions and new business areas.

A1 ICT Services is one of the fastest growing business areas of our company. That is why currently we are looking for a Remote Desktop Services Expert with German to join our growing team in Sofia and to work with our colleagues from Austria.

You will be focused on remote desktop services such as Citrix Virtual Apps and Desktop, MS Terminal Services, VMWare Horizon and related products (Citrix ADC, Citrix AppLayering, Citrix PVS, Ivanti Application Control and 2 FA SecurEnvoy) for setting up, implementing and operating a wide range of virtualization solutions for internal and external customers.

Your role:
  • based on your strong knowledge in this area, you can identify security issues at our customers and A1 internal system;
  • to work tight with the CERT colleagues to keep systems up to date and handle reported problems;
  • independent scheduling of appointments and communication with the customers;
  • responsible for maintaining & troubleshooting in a team with 7x24 on-call duty;
  • all activities are documented and handled via Change-Management-Process.

Technical requirements:
  • minimum 3 years of professional experience in the field of remote desktop services;
  • solid background in building, migrating and performing remote desktop services in the Enterprise Business segment;
  • depth technical knowledge of Citrix Storefront, Citrix Licensing, Citrix Universal Profile Management, Citrix Virtual Apps and Desktop, Citrix Provisioning Services, Citrix Environment Management, Microsoft Remote Desktop Service roles, Windows Server 2016, Windows Group Policy Management;
  • knowledge of profile management (Ivanti, Citrix UPM) and 2 FA solutions (SecurEnvoy);
  • knowledge of basic services such as Powershell Scripting, XenServer, Hyper-V, Databases, FsLogix, Network (DNS, DHCP);
  • fluent in German and English for professional communication.

Personal skillset:
  • structured and self-organized way of working;
  • good analytical and problem-solving skills with the capability to identify solutions to unusual and complex problems;
  • strong sense of confidentiality and loyalty;
  • excellent interpersonal skills to interact with customers, team members and management.

Enjoy A1 rewards and benefits:
  • safe working environment, flexible working schedule and opportunity for home office;
  • best of both: stability of a successful company with innovative methods;
  • competitive compensation package with an attractive bonus structure;
  • opportunity to work in a dynamic, dedicated, fun and passionate team of professionals;
  • excellent environment for continuous growth and learning: with our Learning & Development programs, you will have access to tech talks, internal soft skills and technical skills trainings, language lessons, external events and industry conferences;
  • additional bonus and awards for various team and individual achievements.

If you see every challenge as an opportunity, bring in all your strengths and try something new.

We look forward to receiving your application.

Apply now!

If you need further information about the position, please contact Diana Panteleeva /

The social benefits for this position are:

Deadline for applications: 13 June 2022
Only shortlisted candidates will be contacted.